Jane Iris Designs

JANE IRIS DESIGNS

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Frequently Asked Questions

Jane Iris Designs likes to provide a personal touch. We know you may have questions. Below are those questions asked most often.

If you don't see your question or answer here, please feel free to contact us and we will get back to you usually within 48 hours.

Can I pay with using my credit or debit card?

yes.

We take Mastercard, Visa, Discover and American Express.

I'd like to send my order as a gift, can you do gift wrapping?

All jewelry comes in a beautiful purple Jane Iris box with a foil logo.

How fast do you ship after order is placed?

All orders are typically shipped within 2-3 business days.

Do you ship internationally?

We do. See Shipping info at the bottom of the home page.

Can the images be made in 14K gold?

Yes, most can be made in both white and yellow gold. Call for quote.

How fast Can I receive a 14K gold order?

You will receive your order within 4-8 weeks. All 14K orders are prepaid, non refundable and non-exchangeable.

Can you provide custom stones other then ones listed?

Yes, prices will vary. Call for quote.

Can I exchange a ring size?

Yes, providing it is not a custom size.

What are the sizes of rings you have in stock?

We keep 5 through 10 1/2 half sizes in stock.

Can I get a ring size smaller then 5 or larger then 10 1/2?

For most styles, yes. Prices will vary. Please call for quote.